Coming home via Air Berlin wasn't an option today - the flight time from Stansted to Belfast City is too early to get any work done in-between arriving and departing.
So the return leg was via easyJet.
So we sat and stood around Gate 87 while orange-bloused staff complained, faffed and talked on the phone. Eventually "Ben" arrived to bring some order to the chaos - he got though to the Swissport wheelchair pushers on the phone, went down to see if he could board the plane in the absence of a proper dispatcher .... and after 15 minutes we were allowed to board.
Ben made a difference - rather than complaining, he fixed the problems, or worked around them. The airport needs more Bens.
Now just to get a taxi back to pick up my car from the other airport - the George Best one.