Over the tannoy: “The catering service will soon be commencing in the rear cabin. Unfortunately due to an overnight catering oversight, we can’t offer any hot breakfasts this morning, but I’m sure the crew will be able to help you with alternatives.”
Umm. Methinks I’ll have to pass on the hot cheese’n’tomato toastie and go for a sandwich this morning.
“What would you like sir?”
“Cup of tea and … what sandwiches do you have this morning?”
“None. Can offer you chocolate or shortbread. Nothing else to eat.”
Wouldn’t it have been better when bmi made the original announcement on this morning’s BD79 red eye, that they came clean and immediately explained that there was a complete fresh food malfunction?
Rather than pretend that the cupboards were half bare, only to individually disappoint everyone who asked for something to eat as the trolley passed down the economy cabin. Particularly when they've made such a fuss about the re-introduction of free catering for blue-plus, silver and gold card holders since April.
Maybe competition from Aer Lingus on the Belfast-Heathrow route would do no harm ...