Sitting in Trafalgar Square's TGI Friday's food emporium tonight and faced with a dilemma.
After a 15 minute wait, burger finally arrives. The first bite has a surprise. Although it looks well cooked, the meat is only lukewarm - maybe having sat round in the kitchen for a while before the plate was dressed and delivered to my table.
The dilemma?
It's 8.38pm and I need to leave by 9pm to get round to the cinema. (I've already got a ticket) So if I complain I've only got 22 minutes to wait for the replacement and get it down me before having to leave ...
Should I just eat it? Should I send it back?
Update: I did the decent thing and complained! They cooked a new burger, apologised (twice) and had a scalding hot plate of food back on my table within six minutes. Result was that I had indigestion, no time for dessert, and got to Tell No One (Ne le dis à personne) in the middle of the trailers and five minutes before the main feature started.
3 comments:
If you hadn't been blogging about it in real time, you might have had a more comfortable time frame in which to devour Burger No 2...
:) Using blogger's email interface adds a bit of a delay. I think I emailed off the rant as the replacement arrived.
Complaining is not the decent thing to do, its the thing that the pain in the ass, sad guy does because his burger wasn't as hot as he'd like it. Indigestion was you punishment for being such a jerk!
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